Through a number of established and highly qualified partners Trenmead can offer a wide range of first class support packages including 24 hour call logging and readily available engineers with spare parts strategically located across Europe to ensure what ever issue you have with your hardware will be fixed within 4 hours if you subscribe to a 4 hour fix service level agreement.   Service level agreements can be tailored to meet your needs and budget and provide an excellent way to predict the ongoing costs of your I.T infrastructure.  Costs are fixed and the level of service is guaranteed so you know exactly what you are getting from day 1.